Nexras

Privacy Policy

Nexras Privacy Policy

Last updated: May 23, 2026

This Privacy Policy explains how Nexras collects, uses, stores, and protects personal data when you use our AI Workflow Automation SaaS platform, website, and related services. We apply a privacy-by-design approach and align our practices with GDPR principles.

1. Scope and Roles

This Privacy Policy applies to personal data processed through Nexras websites, product experiences, demo requests, and customer communications.

Depending on context, Nexras may act as a data controller or a data processor. When Nexras processes data on behalf of a customer, that customer is responsible for defining lawful instructions and data handling requirements.

2. Data We Collect

Account and Profile Data: name, work email, company name, role, and account preferences.

Service Usage Data: logs, workflow metadata, event timestamps, device/browser details, and diagnostic data required for reliability and security.

Email and Communication Data: information submitted through forms such as demo booking, waitlist signup, and support inquiries.

Cookie and Similar Technologies: identifiers used to maintain sessions, remember preferences, and understand product and website performance.

3. How We Use Personal Data

  • Provide, secure, and maintain the Nexras platform and its core features.
  • Improve product performance, reliability, and user experience through analytics.
  • Respond to inquiries, provide support, and send service-related notices.
  • Send product updates or marketing emails where consent or another lawful basis applies.

4. GDPR Legal Bases

Where GDPR applies, Nexras processes personal data under one or more legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.

You may withdraw consent at any time when processing is based on consent, without affecting the lawfulness of processing before withdrawal.

5. Cookies and Analytics

Nexras uses cookies and similar technologies for the following purposes:

  • Essential cookies to support authentication, security, and core website functionality.
  • Preference cookies to remember settings such as interface and language selections.
  • Analytics cookies to understand traffic patterns and improve website and product usability.

You can control cookies through your browser settings. Where required, Nexras requests cookie consent and provides options to manage preferences.

6. Email Collection and Communications

When you submit your email through our forms, we may use it to provide requested information, schedule demos, manage waitlist communications, and share product updates.

You can opt out of non-essential communications at any time using unsubscribe links or by contacting us directly.

7. Data Sharing and Processors

Nexras shares personal data with trusted service providers that support infrastructure, analytics, customer support, and communications. These providers process data under contractual safeguards and only for authorized purposes.

We may also disclose data where required by law, regulation, or valid legal process.

8. International Data Transfers

If personal data is transferred across jurisdictions, Nexras applies appropriate safeguards such as standard contractual clauses or equivalent transfer mechanisms.

9. Data Retention and Security

Nexras retains personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

We implement technical and organizational controls designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.

10. Your Privacy Rights

Subject to applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data.

You may also lodge a complaint with your local data protection authority if you believe your rights have been affected.

11. Children’s Privacy

Nexras services are not directed to children, and we do not knowingly collect personal data from children.

12. Policy Updates

We may update this Privacy Policy to reflect product changes or legal requirements. Material changes will be communicated through appropriate channels.

13. Contact Us

For privacy questions or requests, please contact:

  • Nexras Privacy Team
  • Email: [[email protected]]
  • Data Protection Contact: [DPO Name / DPO Email]
  • Postal Address: [Company Address Placeholder]